After sales service is an integral part of our strategy at Fleifel company since its inception, as our role does not end with the sale of the item and the price, we provide other services to our customers after the delivery of the product like installations, training, maintenance and even defective returns.
After sales service
Fleifel Heating CompanyProduct Warranty (Manufacturer Warranty):
All goods at Fleifel are guaranteed against industrial errors for varying periods depending on the type of the product. For example, Belgium and Italian boilers are guaranteed for ten calendar years and Greek solar heaters are guaranteed for five calendar years.
Maintenance Speed:
The speed of response to any maintenance request by our customers will be met within twenty-four hours of the time of contact during official working days.
Availability of spare parts and maintenance:
Spare parts for any commodity are available throughout the year to meet customer needs.
Maintenance Contracts:
Fleifel has long-term maintenance contracts for any product sold these contracts come with agreed time intervals and periodic maintenance schedules to ensure the efficiency of product operation for as long as possible.
Staff:
The presence of a specialized team (technical team) expert in our products and equipped with the latest devices to inspect and ensure the best work in terms of efficiency and time-saving maintenance and installations.
